Elasticsearch Version: 6.2.2
Search Guard Version: 6.2.2-21.0
I have upgraded my cluster from 5.x to 6. I was able to follow all the documentation on the searchguard upgrade page, and everything went as expected. I have a commercial license and have the features setup with my cluster when it was 5.x. Now when I log in, I am told I am on a trial license. My PDF license has a reference number, but that is not “valid” when used in the license configuration field. I therefore contacted the re-seller where I purchased our license and asked them if they could generate the correct string for my license. After multiple weeks, I now have a PDF license… with no additional information than what I had before. I now have 35 days and counting until my cluster will effectively go offline.
Can somone please help me. I have a valid license, I have gone back and forth with my re-seller for at least a month. I just need my cluster to recognize my license. I can provide the license PDF or simply the reference number from it. I just need to know the appropriate string to allow my cluster to know about my license.